Terms of service

Terms of Service

Welcome to LUDO. By accessing or using our website, you agree to be bound by the following terms and conditions.

1. General

LUDO is an original plush toy brand. All products sold on this website are original designs created by us. We are not affiliated with any other brands or intellectual property unless explicitly stated.

2. Products

We sell handmade and designed plush toys, plush keychains, and magnetic plush products. All items are original creations. Product details, including materials and dimensions, are provided on each product page.

3. Pricing

All prices are listed in USD. We reserve the right to change prices at any time without prior notice.

4. Orders

By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to cancel any order at our discretion, including cases of suspected fraud or pricing errors.

5. Shipping

All packages are shipped from China. The price shown at checkout is the final price – all duties and taxes are already included (DDP). You will not need to pay any extra fees when your package arrives. Estimated delivery times are provided as a guide only and are not guaranteed. We are not responsible for delays caused by customs or courier services.

6. Returns & Refunds

Please refer to our Return & Refund Policy for full details.

7. Intellectual Property

All original content on this website, including product designs, logos, brand name (LUDO), and images, are the exclusive property of LUDO. Unauthorized reproduction, distribution, or use is prohibited.

8. Limitation of Liability

LUDO shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

9. Changes to Terms

We reserve the right to update these terms at any time. Continued use of our website constitutes acceptance of the updated terms.

Contact

For any questions regarding these terms, please contact us at [googoods188@gmail.com].